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If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.

At this site, your satisfaction is our best asset! If you have questions, comments or concerns, we want to know. Remember, state-of-the-art service is our pledge to you before and after the sale. If you are not satisfied with a product or the service you received at our store, we want to know about it so we can try to resolve the issue. The first thing you should always do is to bring the matter to the attention of your local store manager so that he or she can help you with a solution on the spot! Take a look at the following information... it may just help with your current needs.

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