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If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. singular (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items to your cell local store.) We are unable to refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. singular (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items to your cell local store.) We are unable to refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

At this site, your satisfaction is our best asset! If you have questions, comments or concerns, we want to know. Remember, state-of-the-art service is our pledge to you before and after the sale. If you are not satisfied with a product or the service you received at our store, we want to know about it so we can try to resolve the phone issue. The first thing you should always do is to bring the matter to the attention of your local store manager so that he or she can help you with a solution on the spot! Take a look at the following information... it may just help with your current needs.

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